A human-centered enterprise-wide approach to health technologies

Nobody wants the rug pulled out from under them. Purposelessly splashing a red, yellow, and green color scheme across a dashboard, or a constantly changing button location in a user interface is considered a felony in most jurisdictions of human interaction and experience. A coherent visual interaction space is emergent when folks can trust that a checkmark really does mean "task complete."

Fundamentally, there's no need to convince anyone that a human-centered design is good human-centered design, rather, it just is... Four billion years (-ish) years of evolution has seen to that. Yet many healthcare workflows play fast and loose with everything from color to symbology to language.

THE TAKE AWAY

In healthcare, design should be a beacon of intentional simplicity, crafted with the end user's context in mind. Applying the principles of human-centered design to end-to-end IT services is a game-changer for health systems. With the right partner, the combination of people, analytics, automation, and AI ensures efficient operations that allow the clinical care team to focus on what they do best: care for their patients. Moreover, health systems can supercharge efforts to innovate when those services are bolstered by strategic partnerships with teams comprised of people with clinical expertise and clinically focused technologists. This seamless integration of design and IT, facilitated by collaborative partnerships, is setting new benchmarks in healthcare, fostering a revolution rooted in both care and compassion.