Assess current state, map out improvements, provide roadmap, and program development and execution
- Assessments
- MST (Epic Training System build)
- Program development
- Virtual education strategy
Many healthcare organizations spend millions on enterprise IT systems (EHR, ERP, etc.) and struggle to enable teams to efficiently use them. Nordic’s internal team of certified trainers, led by a seasoned industry veteran and powered by metric-driven adult learning principles, ensures your providers and end-users are both satisfied and efficient in your chosen technology.
It’s frustrating to excitedly watch a massive IT investment go live and then disappointedly see provider complaints and increased help desk tickets roll in. How can it be that state-of-the-art leads to a state of dissatisfaction? How can you steer these high-profile projects to success?
KLAS Arch Collaborative research shows that there is a relationship between training and provider satisfaction.
We believe the way to deliver effective training is to leverage adult learning principles, define metrics, and roll out a plan that exceeds those performance and satisfaction metrics. That’s why we’re one of only three approved vendors in the KLAS Arch Collaborative. Partners who KLAS trusts can guide you to measurable outcomes.
Whether you need an overall strategy for your organization, project-specific training, improvement in user satisfaction, or assistance with training development and maintenance, we are here to help.
Assess current state, map out improvements, provide roadmap, and program development and execution
Role identification, metric selection, curriculum development and design, delivery, and program measurement