Making the Cut returns with Andy Palmer explaining the importance of a full breakfast, his ideal cutover day, and operational engagement.
Making the Cut is a Nordic video series that addresses common challenges related to your conversion from legacy systems to going live with Epic. In these first few episodes, Nordic Practice Director Josh Kalscheur talks with veteran Nordic consultant Andy Palmer about his experiences involving cutover, with a specific emphasis on appointment conversion.
This third episode touches on these questions:
- What is your pre-go-live ritual?
- What is the role of operational engagement in the cutover?
- Any cutover body art?
If you have questions about your Epic implementation, optimization, working with affiliates (including acquired organizations), or what is possible via remote support, please contact us. We’d enjoy the conversation.
Total time: 6 minutes, 16 seconds
