Healthcare IT service desks face increasing cyberthreats, requiring a robust cybersecurity strategy. Learn more about social engineering tactics and key defense measures in this article.
The need for efficiency has gained urgency as pressure is added to health systems and IT services are the first to be cut. In his latest blog, Paul Slaughter advocates for a comprehensive managed services strategy to transform care delivery.
IT has long been treated as a commodity in healthcare when it should instead be a strategic asset to optimize and transform the organization, leading to innovation, cost savings, and patient satisfaction.
Pressure on the healthcare industry continues to be exacerbated by the prevalence of chronic diseases. President of Managed Services, Paul Slaughter, breaks down a command center approach to relieve system pressure.
Moving from one EHR to another takes time, resources, and money. It can stress out the people involved. Yet, it doesn’t have to be painful if you follow these tips.
Nordic’s Service Delivery Managers explore strategies to optimize your service desk earn more satisfied clinicians, employees, and patients.
In this video, learn how Nordic's Managed Services team can take on your EHR upgrades and ticket backlog to get your IT team back on its feet.
Nordic’s Managed Services team has been able to make specific adjustments and additions to help its healthcare partners react during the pandemic.
Watch a webinar with experts discussing the results of a pilot to improve quality and regulatory reporting programs.
View Nordic's latest webinar to learn how to adjust your approach to testing and training with quarterly upgrades.
Tier 2 application managed services is more than long-term support and maintenance. Learn how short-term, remote command center support can help you.
Read about Lexi Argall's journey in Nordic's Managed Services department and join the team.