Nordic Chief Medical Officer Craig Joseph, MD, chats with Gary Kaplan, MD, CEO emeritus of Virginia Mason Franciscan Health. They discuss how Dr. Kaplan spearheaded a revolution in the patient experience at Virginia Mason and more.
Trust is the foundation of any healthcare system. But in the U.S., it has eroded greatly since the pandemic. Restoring confidence in those who care for us is critical. In this blog post, Chief Medical Officer Craig Joseph, MD, shares a variety of suggestions for rebuilding trust.
Optimizing or transitioning your EHR can feel daunting. Consider starting the process with value-driven questions that can help you avoid surprises, streamline decision-making, and get the most value out of your efforts.
Join Chief Medical Officer Craig Joseph, MD, as he talks with David Butler, MD, about virtualists, EHR gamification, and more.
A recent study highlights an example of choice architecture and the role that nudges play in patient care and satisfaction. Read more from Chief Medical Officer Craig Joseph, MD.
Chief Medical Officer Craig Joseph, MD, speaks with Cincinnati Children's Hospital's Kevin Dufendach, MD, and Andy Spooner, MD, about clinical informatics and the role of AI in reducing documentation.
Moving from a volume-based to a value-based care system takes a multifaceted approach. Dr. Craig Joseph offers his advice for a successful transition.
Chief Medical Officer Craig Joseph, MD, chats with Lalita Abhyankar, MD, family physician and clinic medical director at Carbon Health. They discuss her medical background, the evolving mission of Carbon Health, and her journey in understanding change management.
After a medical procedure, it’s common to go through a rehabilitation process. A lesser-known but emerging concept is prehabilitation. Similar lessons can be useful for healthcare organizations when undergoing large transformations or technological implementations.
Billy Nicolich, healthcare product manager at Press Ganey, discusses experience design, the legacy and impact of nudge units, and why he sees history as being divided into 'pre-manifesto' and 'post-manifest.'
Nordic Chief Medical Officer Craig Joseph chats with Dr. Margaret Lozovatsky about her background as a pediatrician, her experience working on EHR, governance structure, continuous improvement, and design process dangers.
AI is an increasingly popular tool in healthcare, but a recent study from Vanderbilt Health shows many physicians still go with their own best judgment. Read more from Dr. Craig Joseph.