Same-day visits: Will you be the leader to make it happen in your organization?
Imagine walking into a clinic and being told you can see a physician the same day. For most patients, this scenario feels as unlikely as winning the lottery. Yet, Allen M. Chen, MD and his colleagues at a tertiary-based National Cancer Institute-affiliated center have demonstrated through a two-year pilot initiative that same-day appointments are not […]
Aligning EHR and ERP systems for optimal healthcare delivery
This article was originally published on Becker’s Healthcare. In today’s complex healthcare landscape, organizations are increasingly recognizing the critical importance of integrating their EHR and enterprise resource planning (ERP) systems. These two foundational platforms, while serving distinct purposes, are inextricably linked in driving high-quality patient care, operational efficiency, enhanced access to data, and robust financial performance.
Single-entry point: Addressing the patient record access problem in the NHS
The NHS is embarking on one of the most ambitious digital transformations in its history. The Department of Health and Social Care’s 10-Year Plan places technology at the heart of a patient-focused service.
The future of NHS digitisation: Why data convergence demands long-term vision
The National Health Service (NHS) is at a crossroads in its digital transformation journey. With the Frontline Digitisation programme setting the stage for a “once-in-a-generation” modernisation, technology is positioned as a core enabler of a more connected, efficient, and patient-centred healthcare system. But the path to digital maturity remains uneven. As we recently heard in […]
The case for bundled de-implementation: Could doing less deliver better patient care?
When I was a medical student approximately 197 years ago, a senior resident gave me great advice on responding to a hospitalized patient who needed CPR (aka a code blue). He told me that the first thing to do at a code is to check my own pulse. The following year, I heard an attending […]
Making the most of your EPR for greater efficiency
Although healthcare is centred on people, technology should be prioritised as a vital part of supporting high-quality service. When health IT systems fall short of expectations, the inefficiencies created can cause frustrations among patients and healthcare providers.
The future of healthcare: 5 resolutions you can’t ignore
The new year brings fresh starts, challenges, and opportunities for healthcare organizations. As technology advancement continues to reshape the industry, leaders seek innovative ways to improve patient outcomes, increase clinician satisfaction, enhance operational efficiency, and achieve financial sustainability. Expanding AI, prioritizing workforce development, and bolstering cybersecurity will be critical for success. To help your organization […]
Bridging the rural health gap: lessons from Indigenous communities
Rural communities in the U.S. and Canada face significant challenges in accessing quality healthcare. Geographic isolation, socioeconomic disparities, and historical trauma often contribute to negative health outcomes for these populations, including disproportionately high rates of chronic diseases, mental health issues, and substance abuse.
3 top benefits of AI for the IT support desk
Healthcare IT leaders face challenges in finding cost-effective solutions to improve service desk operations, service delivery, and customer satisfaction. AI can streamline operations, boost productivity, and reduce the time spent on repetitive tasks. Aligning with Gartner’s 2024 priorities for customer service, AI tools for internal support enhance efficiency without the risks of customer-facing AI for […]
A culture of “make it about we” at Nordic
At Nordic, our passion for connecting people doesn’t end when the workday does. Whether it’s spending time with loved ones, participating in favorite hobbies, or volunteering, living the Nordic maxim, “Make It About We,” has no limitations. That’s why we embrace opportunities to collaborate with our local communities around the globe. Meet a few Nordic […]