Designing for Health: Interview with Brian Urban [Podcast]
One of the most promising developments in healthcare over the last 10 years has been the proliferation of wearable technologies and mobile medical devices. These new tools are allowing patients the opportunity to provide critical data to their care teams even when miles away from a hospital. The influx of data into clinical workflows can […]
Designing for Health: Interview with Scott MacDonald, MD [Podcast]
The promise of artificial intelligence (AI) and large language models (LLMs) hold a massive amount of potential within healthcare workflows. Some of the most enticing benefits include ambient listening, note taking, and clinical decision support. While these are exciting goals to strive for, success relies on implementation, buy-in from clinical and administrative staff, and continual […]
Designing for Health: Interview with Graham Walker, MD [Podcast]
Within healthcare workflows, miniscule problems or hurdles can have a compounding impact on complexity. An extra click on one page within an electronic health record (EHR) can turn into dozens of extra clicks over the course of a day. This ‘sludge’ can slow down or eliminate efficiencies, burn out physicians, and ultimately result in worse […]
Designing for Health: Interview with Bryan Vartabedian, MD [Podcast]
The modern patient experience is more complex than ever, and while health systems focus on measurable metrics like satisfaction scores, the true patient experience involves much more. Creating memorable and personalized touchpoints with patients, especially within cost constraints, is a growing challenge for healthcare leaders. The reduction of physician agency, driven by the industrialization of […]
Designing for Health: Interview with Joel Klein, MD [Podcast]
While the capabilities of the electronic health record (EHR) continue to expand, the clinician who uses the technology can sometimes be forgotten. Exciting innovations can only be successful when developers are mindful of the human at the center of the solution. New technologies that are designed to be easy to use can also be enjoyable […]
Designing for Health: Interview with Steve Muething, MD [Podcast]
Creating a culture of safety in healthcare requires more than just policies and procedures; it involves a continuous commitment to proactive strategies and learning. Ensuring that both patient and employee safety are prioritized is essential for a high-reliability organization (HRO). By fostering situational awareness and maintaining open lines of communication, hospitals can significantly enhance their […]
Designing for Health: Interview with Adam Carewe, MD [Podcast]
A pressing issue in today’s healthcare landscape is reducing clinician burnout. The evolution and increased prevalence of progress notes and patient portal messaging has exponentially grown the time that doctors and others spend in front of a computer, in turn leading to less time in front of patients. Physicians find themselves increasingly time-strapped and unable […]
The Consulting Show: Delivering Superior Service Strategies [Podcast]
The importance of balancing clinician needs with patient outcomes is key to successful digital transformation. Encouraging stakeholder engagement by actively gathering requirements, listening deeply, and clarifying expectations from the outset is vitally important. Developing trust while remaining open to new possibilties can go a long way to ensuring better outcomes for clinicians and patients alike.
Designing for Health: Interview with David Berger, MD [Podcast]
Promoting a healthy workplace culture is one of the key components of any successful health system. However, defining and understanding that culture can be a real challenge, especially in a hospital’s fast-paced environment. A strong workplace culture can have exponentially positive downstream effects, from improving clinician morale to enhancing hospital safety and ultimately improving patient […]
Designing for Health: Interview with Mitesh Patel, MD [Podcast]
Introducing new technology to a health system can be equal parts exciting and terrifying. Freshly implemented tools can often delay workflows, confuse patients and clinicians, and can create inefficiencies. Technology for technology’s sake isn’t enough to deliver and fulfill on the promise of new advancements in healthcare. Human nature tells us that we often default […]