Epic Hyperdrive migration at BSMH: improved response times and enhanced user experience
The challenge: Migrating 57,600 devices to Epic Hyperdrive When Epic retired Hyperspace, its front-end application client, in 2023, the Bon Secours Mercy Health (BSMH) IT team, part of Nordic’s end-to-end managed services organization, began migrating to the application’s next generation version, Hyperdrive. Before the migration, BSMH had a robust infrastructure that included routine reviews […]
Carilion Clinic quickly gains insights from clinical trial data
The challenge: Navigating data overload in clinical trials In the fast-paced world of clinical trials, efficient patient monitoring is critical for safety and research integrity. Carilion Clinic, a healthcare organization with over 250 locations throughout Virginia, faced a significant hurdle: managing and interpreting vast amounts of patient data to quickly identify adverse effects within a […]
Creating world-leading surgical logistics with Maastricht UMC+
The challenge Managing surgical supplies in a busy operating room is complex. Every instrument and implant must be tracked accurately, so surgeons can access critical tools at the right time. When Maastricht UMC+ decided to switch from SAP i.s.h. med to Epic, they faced a huge challenge: maintaining their advanced closed-loop MM workflow for […]
Leading an Epic rehab care transformation with UMCG Beatrixoord
The challenge: Navigating the complexities of rehab scheduling and billing workflows When UMCG Beatrixoord set out to replace its existing scheduling and billing system with Epic, there were no existing best practices or references to follow.
A people-centered approach to EHR migration
The health system partnered with Nordic to consolidate its EHR and revenue management systems into a single, integrated Epic platform. The organization, which serves a diverse population from birth to end-of-life care, asked Nordic to partner with them and Epic in leading the changes necessary to achieve the organizational goals of a consolidated EHR platform. […]
The digital transformation of Canada’s largest province-wide ICS
Alberta Health Systems (AHS) faced challenges that included fragmented data sharing and management, poor coordination of care pathways across departments and hospitals, and multiple legacy solutions with over 2,000 active total applications. The health system strategized to digitally transform and revolutionize its healthcare ecosystem within five years to enhance patient care, streamline workflow processes, […]
Nordic partners with leading children’s health system to optimize charge capture processes
Partnering with leaders and stakeholders from across the organization, including revenue integrity and clinical departments, Nordic implemented an array of initiatives that included charge router enhancement, Revenue Guardian rule creation, charge methodology optimization, and cost savings. This resulted in more than $17 million in recurring net revenue improvement, exceeding the goals of the project. Nordic […]