CHIME Spring Forum thoughts: Create great user experiences for all the users
I attended CHIME’s Spring Forum last week. Much like the ONC’s 2021 Annual Meeting last month, it was all virtual, so while I enjoyed the opportunity to hear from healthcare IT leaders across the world, I was disappointed that I couldn’t spend $7 and 20 minutes of my time for a lukewarm cup of Starbuck’s coffee. […]
The good stuff is rarely learned in meetings
I recently visited a client to attend the kickoff of a project to reconceive and update the patient experience from the ambulatory perspective. Let me pause for a bit and reiterate what I just wrote: I visited a client – in person, at their hospital. In the Before Times, that statement wouldn’t draw any attention. […]
If you try sometimes, you get what you need
In my last blog post, I wrote about the omnipresent desire to always be looking for something that’s just a bit better than what we already have. Since I write about – and work in – healthcare IT, you can imagine that I didn’t focus on dating or relationships. Instead, I noted that clinical and […]