Designing for Health: Interview with Matthew Trowbridge, MD [Podcast]
Design in healthcare goes far beyond building layouts. It influences patient satisfaction, clinical workflows, and community health. In this conversation, we examine the intersection of design, public health, and technology, uncovering practical ways to integrate human-centered approaches into medical education and everyday practice. From sound levels to seating arrangements, small design choices can have a […]
Better care, lower costs: The advance care planning solution hospitals ignore
Healthcare executives continue to grapple with a longstanding problem: despite pouring billions of dollars into end-of-life care, patient satisfaction remains mediocre at best. The American healthcare system defaults to aggressive interventions—ICU admissions, mechanical ventilation, emergency surgeries—that often do little to improve a patient’s quality of life. The irony is that most patients, when asked, say […]
Designing for Health: Interview with Anna Schoenbaum, DNP and Srinath Adusumalli, MD [Podcast]
Healthcare professionals today face mounting pressures to deliver care that is efficient and accurate. Emerging technologies such as AI-driven documentation tools and Ambient intelligence are transforming the way clinicians work, reshaping workflows, and reducing administrative burdens. These innovations not only help minimize cognitive load but also create opportunities for more meaningful patient interactions. By thoughtfully […]
What shopping carts can teach us about fixing broken workflows
Recently, I came across a quirky little behavioral science investigation that looked into a surprisingly contentious issue: why people don’t return their shopping carts. The researcher spent months observing parking lots in the same way an ecologist might observe a watering hole, cataloguing the excuses, social cues, and micro-calculations behind a behavior that most of […]
Designing for Health: Interview with Eve Cunningham, MD [Podcast]
Healthcare innovation, leadership, and digital transformation converge in a conversation that explores the intersection of clinical expertise and technology. The discussion delves into the complexities of modern care delivery, highlighting the integration of digital tools with clinical workflows, and examining the challenges and opportunities in remote patient monitoring, virtual care, and operational change management. From […]
Stop designing for everyone: How personas improve healthcare technology
Let’s start with a confession: many electronic health record (EHR) configurations are designed for a mythical creature known as “the average physician.” This elusive being is somehow a pediatrician, a trauma surgeon, and a hospitalist all at once. They document quickly, never complain, and love every alert that pops up. Unfortunately, this creature doesn’t exist. […]
Designing for Health: Interview with Will Morris [Podcast]
In today’s fast-changing healthcare environment, the fusion of clinical expertise and technology has never been more essential. Adopting a systems-oriented mindset offers transformative potential across medical education, electronic health records (EHRs), and clinical workflows, and helping to address both longstanding challenges and emerging innovations. From the early days of EHR implementation to the rise of […]
Designing for Health: Interview with Greg Aukerman [Podcast]
Healthcare systems are complex, high-pressure environments where decisions are often made quickly and under strain. But what if every choice from physical layout to onboarding protocol was made with healing and emotional well-being in mind? Diving into the power of intentional design, drawing on lessons from tech, retail, and personal experience to offer healthcare professionals […]
Healthcare is betting on the wrong AI: Here’s the one that actually improves outcomes
The healthcare industry has fallen in love with the idea that generative AI can solve difficult human problems simply by talking at the humans. Many health system strategy documents now include a line about deploying chatbots for mental health, treatment adherence, or behavior change, as if cognitive reframing is something that can be downloaded from […]
Designing for Health: Interview with Matthew Denenberg, MD [Podcast]
In a healthcare environment defined by rapid change, building resilient systems and cultivating collaborative leadership have never been more essential. As electronic health records evolve alongside the growing influence of artificial intelligence, healthcare professionals are challenged to rethink how technology, ethics, and communication intersect. This episode offers practical insights into system design, ethical decision-making, and […]