Designing for Health: Interview with Diana Anderson, MD [Podcast]
Architecture in healthcare plays a pivotal role in shaping patient experiences and outcomes, extending far beyond mere aesthetics. Thoughtfully designed healthcare facilities optimize patient flow, enhance accessibility, and foster healing environments conducive to recovery. This isn’t based on mere conjecture, either; a plethora of peer-reviewed research has shown the significant effect evidence-based design can and […]
Designing for Health: Interview with Farhan Ahmad and Jon Keevil, MD [Podcast]
Emerging technologies have vast, expansive abilities within the healthcare landscape. However, a new asset can be needlessly complex and too overwhelming to gain wide adoption amongst clinicians. In order for wholesale implementation to take place, new software or technologies need to balance increased capabilities with the simplicity and accessibility for use in day-to-day clinical operations. […]
Designing for Health: Interview with Sarah Krüg [Podcast]
In the world of design, a tried and true method of crafting clear communication for a given client is to help the stakeholder stop overthinking things by asking them simple questions: In layman’s terms, what would you want me to know about your product? What do you want to say? How would you describe this […]
Designing for Health: Interview with Josh Liu, MD [Podcast]
The pathway to a great patient experience is filled with potential hurdles, potholes, and unexpected twists. Connecting patients and their data with their multi-pronged care team is an essential task for a modern health system. In this endeavor, thoughtful, human-centered design that keeps both the patient and clinician in mind can lead to positive outcomes […]
Designing for Health: Interview with Susan Snedaker [Podcast]
In the landscape of healthcare technology, understanding user needs and problem solving are paramount. Addressing the pain points of all technology users, from physicians to administrative staff, requires not only technical expertise, but also empathy, curiosity, and patience. By adopting an iterative approach to change management as well as being ready to take feedback and […]
Designing for Health: Interview with Joyce Lee, MD [Podcast]
A course on information technology is not a prerequisite to graduate from medical school, yet so much of a physician’s day-to-day interactions occur in a digital environment. From a doctor’s perspective, understanding the basics of how and why a software program was designed can greatly enhance their experience with the digital tools at their disposal. […]
Designing for Health: Interview with Mark Townsend, MD
The innovation of technology and processes inherently requires not only trial and error but a non-negligible amount of risk. This presents a unique challenge for the healthcare industry, which both needs innovation and has very little room for risk or error. To move the industry into the future, leaders must adopt a nuanced approach that simultaneously appreciates governance and its goals and is willing to take calculated risks to fail fast and fail forward.  On today’s episode of […]
Designing for Health: Interview with Jeff Mounzer, PhD, and Peter Kriss, PhD [Podcast]
At first glance, many challenges in healthcare look like massive, complex, and sometimes unsolvable obstacles. But when human nature is taken into account, many of these foggy issues become clear. With a deeper understanding of behavioral economics, it becomes easier to discern why some problems in healthcare persist, and how they can be remedied. Pairing […]
Designing for Health: Interview with Gary Kaplan, MD
Overhauling the patient experience can be one of the most challenging hurdles that a health system can undertake. Honoring the work that clinicians have done in the past, while also gaining buy-in for future transformation can be a very small needle to thread. Despite the difficulties that come with a top to bottom transformation of a health system, it can often lead to better outcomes for every […]
Designing for Health: Interview with David Butler, MD
A health system’s medical record transition, whether from ‘paper to pixels’ or to a new digital solution, can sometimes be a challenging journey. Technology or software can be well-designed, yet still not meet the needs of a every user. One of the keys to a successful implementation is ensuring that customized workflows and designs exist for the wide variety of clinicians that interact with it daily. While allowing customization is vital to ensure buy-in from key stakeholders, giving too […]