From EPR anxiety to digital confidence: What healthcare leaders need to get right
EPR programmes are often launched with clear ambition: safer care, better information, improved ways of working and a stronger digital foundation for the future. Yet the organisations that realise the greatest value understand early that success does not come from deploying a system alone. It comes from a clinically led digital transformation, delivered operationally, and […]
Your AI did not remove human judgment. It just relocated it.
Overview AI can improve accuracy and efficiency, but it does not eliminate human judgment. It changes where judgment happens. Drawing on lessons from soccer and healthcare AI, this article explores why healthcare leaders should focus not only on model performance, but also on the decisions AI leaves behind and the governance required to manage them. […]
Newfoundland & Labrador Health Services (NLHS) supporting a province-wide Epic transformation with ATE support
Healthtech, a Nordic Global company, partnered with Newfoundland & Labrador Health Services (NLHS) to support the successful transition to Epic across a geographically dispersed healthcare system. The engagement focused on maintaining operational continuity, preparing clinicians and community providers for new digital workflows, and ensuring effective adoption before, during, and after go-live. Prior to implementation, Healthtech […]
The alert worked. Then nothing happened.
Overview Why do so many successful clinical decision support (CDS) initiatives fail to improve care? Using pediatric hypertension as a case study, this blog post explores how healthcare organizations often design alerts that identify problems but fail to define who is responsible for what happens next. It argues that better outcomes require systems, workflows, and […]
Healthcare password resets are an identity security issue
Overview Password resets may seem like a routine IT support task, but in healthcare they are also an identity security challenge. Health systems must verify identity quickly enough to minimize clinician downtime while protecting PHI, meeting compliance requirements, and reducing social engineering risk. This blog post explores how stronger identity verification can help organizations improve […]
What healthcare IT leaders are reading, watching, and listening to right now
Overview Eight healthcare leaders share the articles, podcasts, case studies, research, and other content shaping their thinking on AI, data, patient access, financial sustainability, and connected care. Eight healthcare leaders share the articles, podcasts, case studies, research, and other content shaping their thinking on AI, data, patient access, financial sustainability, and connected care. Healthcare organizations are […]
Workday 2026R2: What healthcare leaders should prioritize first
Key takeaways Workday 2026R2 offers healthcare organizations new ways to improve workforce support, financial insight, automation, and enterprise governance. Readiness should guide adoption so leaders can prioritize capabilities that align to strategy, operational needs, and measurable outcomes. HR, finance, and IT leaders should evaluate the release through their own priorities while aligning around data quality, […]
5 key themes shaping the future of the EHR experience
Discussions at last week’s KLAS Arch Collaborative Learning Summit 2026 made one thing clear: improving the EHR experience requires equal attention to technology, people, and process. Nordic attendees joined peers from across the industry to exchange lessons learned, explore emerging trends, and discuss what’s next for healthcare. Here are some themes that resonated throughout the […]
Healthcare AI readiness: the 4 foundations that drive adoption, ROI, and long-term success
Overview Healthcare organizations are investing heavily in AI, but technology alone won’t deliver results. Organizations that realize the greatest value from AI have already established strong processes, engaged users, and a workforce prepared to adapt to change. This article explores four foundational capabilities that help healthcare leaders strengthen AI readiness and maximize long-term ROI. Key […]
What a football stadium taught me about reducing patient frustration
Overview What can healthcare leaders learn from a World Cup stadium? Quite a bit. Using Mass General Brigham’s ambulatory center at Patriot Place as an example, this article explores why patients often care as much about certainty as speed. The lesson isn’t to build more amenities. It’s to reduce uncertainty through better location strategy, clearer […]