What shopping carts can teach us about fixing broken workflows
Recently, I came across a quirky little behavioral science investigation that looked into a surprisingly contentious issue: why people don’t return their shopping carts. The researcher spent months observing parking lots in the same way an ecologist might observe a watering hole, cataloguing the excuses, social cues, and micro-calculations behind a behavior that most of […]
How personalized medicine empowers patients and cuts healthcare costs
Originally posted on Becker’s Healthcare.
Building a smarter and more adaptive health system
The big challenge Healthcare systems are facing unprecedented complexity. Patient needs are evolving faster than resources can keep up. Clinicians are managing increasing demand with fewer hands. Costs continue to rise, while health inequities remain stubbornly entrenched. These aren’t just operational hurdles; they are wicked problems that demand new thinking and adaptive solutions.
Survey highlights foundational readiness for AI in healthcare
Nordic recently partnered with Modern Healthcare to survey U.S. healthcare executives on their readiness in foundational preparations for AI implementation. The findings provide valuable insights into AI governance, infrastructure, and training priorities at healthcare organizations of all sizes. Healthcare leaders should recognize opportunities for improvement in technology infrastructure and data capabilities to realize long-term success […]
Optimizing today, innovating for tomorrow: how dual transformation can enhance Canadian healthcare
The Canadian healthcare system faces a paradox: organizations must manage limited resources while also investing in technologies that improve efficiency and reduce costs. With a shortage of providers, the lingering effects of COVID-19, and an aging population, many leaders feel they are torn between prioritizing immediate needs and planning for long-term solutions. This is where […]
CMS TEAM is coming: Why CIOs must act now on EHR optimization
As someone who has helped health systems implement value-based care technology for over a decade, I can attest to the complexities of EHR optimization efforts, and the long runway needed for maximum success. We’re a little less than a year away from the launch of the Centers for Medicare & Medicaid Services’ (CMS) Transforming Episode […]
Can AI be a teammate? Human-centered strategies for health IT leaders
Although clinician burnout is commonly viewed as a workforce challenge, it’s also a patient safety risk with system-wide consequences. As a registered nurse and health IT consultant, I’ve worked closely with healthcare leaders on clinical optimization, strategic planning, and change management, and I’ve seen how emotional exhaustion and inefficient workflows lead to near misses, delayed […]
Stop designing for everyone: How personas improve healthcare technology
Let’s start with a confession: many electronic health record (EHR) configurations are designed for a mythical creature known as “the average physician.” This elusive being is somehow a pediatrician, a trauma surgeon, and a hospitalist all at once. They document quickly, never complain, and love every alert that pops up. Unfortunately, this creature doesn’t exist. […]
How identity-first security strengthens healthcare cyber defense
For healthcare leaders, cybersecurity has evolved from a siloed IT concern to a strategic imperative tied directly to patient safety, care continuity, and financial sustainability. As threats grow more sophisticated, leveraging social engineering, impersonation, and even deepfakes, identity has emerged as a frontline of defense.
Epic, AI, and the new era of health IT: what leaders need to know
This article was originally published on Becker’s Healthcare.