We measure everything in healthcare… except what matters

In a recent article in BMJ Digital Health & AI, Graham Walker, MD makes an appeal that feels obvious only in hindsight: before we can seriously talk about “what good looks like” in healthcare, we need more context. Not better slogans. Not more dashboards. Context. The kind of context that captures nuance, environment, and the […]

If you want AI to think like a clinician, show it what clinicians see

When Mitesh Patel, MD, argued that self-driving cars didn’t truly accelerate (pun intended) until Tesla began feeding its algorithms massive volumes of real-world video, he wasn’t just offering a clever analogy; he was diagnosing healthcare’s AI problem. Dr. Patel’s central point is that transformative AI doesn’t emerge from better slogans or shinier interfaces; it emerges […]

Better care, lower costs: The advance care planning solution hospitals ignore

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Healthcare executives continue to grapple with a longstanding problem: despite pouring billions of dollars into end-of-life care, patient satisfaction remains mediocre at best. The American healthcare system defaults to aggressive interventions—ICU admissions, mechanical ventilation, emergency surgeries—that often do little to improve a patient’s quality of life. The irony is that most patients, when asked, say […]

What shopping carts can teach us about fixing broken workflows

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Recently, I came across a quirky little behavioral science investigation that looked into a surprisingly contentious issue: why people don’t return their shopping carts. The researcher spent months observing parking lots in the same way an ecologist might observe a watering hole, cataloguing the excuses, social cues, and micro-calculations behind a behavior that most of […]

Building a smarter and more adaptive health system

The big challenge Healthcare systems are facing unprecedented complexity. Patient needs are evolving faster than resources can keep up. Clinicians are managing increasing demand with fewer hands. Costs continue to rise, while health inequities remain stubbornly entrenched. These aren’t just operational hurdles; they are wicked problems that demand new thinking and adaptive solutions.

Survey highlights foundational readiness for AI in healthcare

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Nordic recently partnered with Modern Healthcare to survey U.S. healthcare executives on their readiness in foundational preparations for AI implementation. The findings provide valuable insights into AI governance, infrastructure, and training priorities at healthcare organizations of all sizes. Healthcare leaders should recognize opportunities for improvement in technology infrastructure and data capabilities to realize long-term success […]

CMS TEAM is coming: Why CIOs must act now on EHR optimization

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As someone who has helped health systems implement value-based care technology for over a decade, I can attest to the complexities of EHR optimization efforts, and the long runway needed for maximum success. We’re a little less than a year away from the launch of the Centers for Medicare & Medicaid Services’ (CMS) Transforming Episode […]

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Join Nordic for an after‑hours networking happy hour at HIMSS. Connect with your chapter’s industry experts over great drinks and insightful conversation. This complimentary event is open to members of all HIMSS chapters.