Bridging the rural health gap: lessons from Indigenous communities
Rural communities in the U.S. and Canada face significant challenges in accessing quality healthcare. Geographic isolation, socioeconomic disparities, and historical trauma often contribute to negative health outcomes for these populations, including disproportionately high rates of chronic diseases, mental health issues, and substance abuse.
3 top benefits of AI for the IT support desk
Healthcare IT leaders face challenges in finding cost-effective solutions to improve service desk operations, service delivery, and customer satisfaction. AI can streamline operations, boost productivity, and reduce the time spent on repetitive tasks. Aligning with Gartner’s 2024 priorities for customer service, AI tools for internal support enhance efficiency without the risks of customer-facing AI for […]
A culture of “make it about we” at Nordic
At Nordic, our passion for connecting people doesn’t end when the workday does. Whether it’s spending time with loved ones, participating in favorite hobbies, or volunteering, living the Nordic maxim, “Make It About We,” has no limitations. That’s why we embrace opportunities to collaborate with our local communities around the globe. Meet a few Nordic […]
How CHRISTUS Health processed significant backlogged revenue with Nordic
Through a scalable, flexible, and holistic performance improvement approach, Nordic helped a large hospital system in Texas accelerate cash flow, decrease labor costs, train staff, and enhance efficiency.
Why sustainability is the future of healthcare
The once-distant threat of climate change is now a tangible reality impacting the health and well-being of populations and health systems. Extreme weather events, like flooding, heatwaves, and wildfires, damage critical infrastructure, disrupt operations, and limit the provision of health services. Worsening air quality fuels respiratory illnesses, placing a heavier burden on already strained hospitals. […]
Is the gold card the golden ticket to fixing prior authorization?
The health insurance landscape has seen prior authorization (PA) grow from a minor hurdle into a sprawling administrative maze. Once a way to ensure medical necessity, PA now contributes to delays, paperwork, and frustration that has affected both physician and patient experiences. Enter the “gold card” concept–a potential game-changer aimed at streamlining PA by exempting […]
Oracle’s next-gen EHR: A new era of AI in healthcare
Oracle’s announcement of a new AI-powered electronic health record (EHR) system set to launch in 2025 could be a significant development in the healthcare industry. Planned to have AI embedded across its functions, the new Oracle EHR is intended to deliver a more intuitive, natural, and highly intelligent experience. The announcement highlights a long-awaited state […]
Breaking the rules to save lives: Why healthcare needs a policy to override policies
Policies provide structure and guardrails in high-stakes industries, ensuring operations run smoothly and efficiently. But sometimes, rigid adherence to policies leads to absurd or harmful outcomes. Consider the check-in line at the airport; we all know that the rule is that everyone must start at the end of the line and wait their turn. Yet, […]
Prioritizing patient-centered billing: HFMA report emphasizes clear and compassionate strategies
As patients grow increasingly frustrated with the complexity of billing statements, online payment options, and cost estimators, the need for a streamlined financial experience becomes evident. To discover insights to solve these issues, Nordic co-sponsored a research survey and report with HFMA in early 2024, “Curing Payment Confusion.” The findings highlight how payment confusion impacts […]
The evolving landscape of healthcare IT: insights from CIOs
Nordic recently partnered with the College of Health Information Management Executives (CHIME) to survey chief information officers (CIOs) about the current state of managed services in healthcare. These valuable insights, from leaders who oversee the people, processes, and technologies within U.S. healthcare organizations of all sizes, revealed three key findings about the transformative role of […]