Designing for Health: Interview with Chris McCarthy [Podcast]
What comes to mind when you hear the word design? Probably clothing, sleek new tech, or maybe a vehicle. But design and design choices are a part of things we interact with every moment of the day. From the construction of roads and sidewalks to the curve of your fork, the small details that make […]
Will AI help healthcare systems fight against disintermediation?
My colleague, Jerome Pagani, Ph.D., and I have written extensively about how new entrants to the health space (hello CVS, Amazon, Walmart, and hundreds of garage-born startups) are attempting to squeeze into the former impenetrable zone between legacy healthcare systems and their patients. We see this disintermediation when hyper-focused apps and services are offered for […]
Designing for Health: Interview with Memora Health’s Omar Nagji [Podcast]
Access to care and continuity of experience continue to be major issues for many patients. Though COVID-19 accelerated the implementation of virtual care solutions at many organizations, a lack of technological capability or other digital determinants of health (DDoH) continues to impact patients. As healthcare organizations look for solutions that meet the needs of their […]
Choice architecture to the rescue
Frequent readers of this blog post will know that I’m keenly interested in design and how it impacts the technology that clinicians use every day to care for their patients. Some of you may know that I recently started a podcast with my Nordic colleague, Jerome Pagani, PhD, focusing on healthcare and design, unironically called […]
Designing for Health: Interview with UCHealth CMIO Dr. CT Lin [Podcast]
Thorough communication is crucial to the patient experience, particularly in healthcare. The 21st Century Cures Act requires that patients have quick access to information in their electronic health records, giving them the ability to be more engaged with their care than ever before. However, the availability of information is just one part of the equation. […]
Making Rounds: The up and downside of disintermediation [Podcast]
Health systems are facing the Big Squeeze, the combination of factors including market forces, labor pains, a clinical tsunami, and disintermediation, that threaten the ability to fully deliver on their mission.
See a Mumpsimus? Stop a Mumpsimus!
I think most regular readers of this blog know that I sometimes like to use big words, like plethora, tachycardia, and even penultimate. Sure, they won’t win any awards in terms of character count, but they are most definitely punching above their weight. I believe that today’s post continues in that fine tradition with the […]
Designing for Health: Interview with Seattle Children’s CIO Dr. Zafar Chaudry [Podcast]
Involving the right people during the design phase is essential when creating human-centered systems and processes. This means gathering input from stakeholders, both patients and clinicians, from across the care continuum, a key to ensuring satisfaction and long-term adoption. Leaning on the 80/20 rule and instilling a strong communication pathway with all parties aids in […]
Designing for Health: Interview with KeyCare CEO Dr. Lyle Berkowitz [Podcast]
Technology has done much to change the way healthcare is delivered. However, how those innovations are incorporated into daily workflows and care delivery has not always resulted in true usability. This has created inefficiencies that trickle down to providers and patients. By reframing technology designs around what works best for the end user, there are […]
Be the Poison Control (or help desk) operator your colleagues need you to be
I was listening to a podcast (not the amazing In Network podcast that I co-host, which you can listen to and subscribe to on all major podcast apps, but still, thanks for asking) a few weeks ago when an emergency medicine physician talked about calling Poison Control for his patient. Many of you may have […]