Evolution of Service Capture – Webinar Recording
An effective, efficient service capture process is integral to timely and accurate revenue recognition and reimbursement, which is especially critical as healthcare organizations look to recover from revenue shortfalls over the past year. Current, common practices may lead to missing reimbursable charges on services you are already performing – causing negative impacts on the financial […]
Informational parity is the key to better value-based care agreements
The shift from fee-for-service to value has made slow progress for the last two decades, and over time value-based care (VBC) has gone from the buzzword of the day to a term that prompts eye rolls in some circles. Frustrations abound as payers and providers both actively work to put patients at the center of […]
Get to know Nordic
Nordic connects people, data, and technology to create a healthier world. Want to learn more? Watch the video below.
Patient identifiers: A solution whose time has come
Last month, Nordic joined prominent healthcare systems, physician groups, and healthcare information technology (HIT) vendors to sign onto CHIME-sponsored letters to Senate and House leaders regarding support for patient identification tools in the United States. To understand why such a letter was necessary, it’s important to appreciate how we got here.
CHIME Spring Forum thoughts: Create great user experiences for all the users
I attended CHIME’s Spring Forum last week. Much like the ONC’s 2021 Annual Meeting last month, it was all virtual, so while I enjoyed the opportunity to hear from healthcare IT leaders across the world, I was disappointed that I couldn’t spend $7 and 20 minutes of my time for a lukewarm cup of Starbuck’s coffee. […]
Unpopular opinion: Social distancing is the best thing to happen to EHR training
The social distancing requirements that came with the COVID-19 pandemic have been difficult for every aspect of healthcare – both delivery and operations. Training programs all over the world, an essential part of ensuring physician and patient connection, had to shift how their offerings were delivered to continue empowering end users to efficiently use technology. […]
The good stuff is rarely learned in meetings
I recently visited a client to attend the kickoff of a project to reconceive and update the patient experience from the ambulatory perspective. Let me pause for a bit and reiterate what I just wrote: I visited a client – in person, at their hospital. In the Before Times, that statement wouldn’t draw any attention. […]
If you try sometimes, you get what you need
In my last blog post, I wrote about the omnipresent desire to always be looking for something that’s just a bit better than what we already have. Since I write about – and work in – healthcare IT, you can imagine that I didn’t focus on dating or relationships. Instead, I noted that clinical and […]
Creating a successful Community Connect program
If you’re considering creating a Community Connect program, you may be wondering how to start building out your pricing model, staffing strategy, and implementation plan. The good news: We’re here to help. We have years of experience advising healthcare organizations on their Community Connect programs, and we can help create a program that works for […]
5 critical steps within a successful Epic upgrade project
You know what I love? The back-up camera on my car. Once considered a luxury you may not have even imagined, these cameras have become a standard safety feature, helping drivers (like me) avoid multitudes of injuries and harm. Moving to the latest release of Epic is a little like that, offering safety features and […]