Designing for Health: Interview with Tricia Baird, MD
The mission and vision for primary care physicians and other clinical personnel is to leverage data and modern solutions to craft holistic care plans for individual patients. Patient care plans are never black and white. A patient’s ability to pay for necessary medications or whether they have transportation to and from an appointment can make them deviate from a standardized care plan, affecting their outcome. Timely, targeted, and actionable interventions using a care coordination model that leverages whole-person design can help that patient […]
Designing for Health: Interview with CT Lin, MD, Liz Salmi, and Bryan Steitz, PhD
Conventional wisdom once held that a long wait for test results was acceptable, provided that the results were eventually provided by the primary care physician. That long-held belief is now changing, as emerging research shows that patients want faster results and more transparency. This research, combined with updated federal regulations, is leading to more patient autonomy. Transparency can also free up administrative burden, allowing […]
Designing for Health: Interview with Karim Jessa, MD
Much like the syrup that flows from its majestic maple trees, the pace of digital adoption in the Canadian healthcare space has been more gradual than in the U.S. While the push for electronic health records (EHRs) in the U.S. was fueled by the federal government’s enactment of the HITECH Act in 2009, Canadian hospitals […]
Designing for Health: Interview with John Whalen, PHD
When it comes to human-centered design, we aren’t left guessing what might or might not work for the end user. The field of cognitive psychology offers rich insights into the way people think, feel, interact with, and make decisions within the environments in which they move. This research, combined with real-world observations, gives healthcare organizations insights into how to design experiences for caregivers and patients, as well […]
Designing for Health: Interview with Adam Wright, MD
Without open feedback from end users, any implementation will fall short of its full potential. The implementation of clinical decision support tools is no exception. Hands-on interaction with the intended audience will avoid designing for a theoretical user, not real humans using the tool. Designing with people in mind without falling prey to design-by-committee is challenging, but […]