Healthcare interoperability can put people first
We strive for interoperability because it empowers us with relevant information to make better decisions. A successful interoperability strategy pairs functional technology with the support to use it. Interoperability is worthy of our attention because it helps each of us make better decisions. Whether a physician is reviewing patient results, a director is estimating supplies […]
The alchemy of care variation
I regularly speak to groups of physicians about clinical practice and leveraging technology to improve patient care. I have learned that certain words or phrases can derail a great conversation, and hence, I try to avoid those terms. Sometimes there is a questionable rationale behind the negative reaction. For example, the dreaded “P-word.” Yes, you […]
Consolidating an ERP: 9 steps for a smoother, more efficient transition [Infographic]
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Healthcare is not aviation
Last month, I read a great blog post from Health Affairs titled Rethinking Use Of Air-Safety Principles To Reduce Fatal Hospital Errors. For those of you who are not aware of the history of this movement, let me explain. Many of us in the healthcare industry have experienced appropriate jealousy of the significant and long-standing […]
Five healthcare interoperability myths debunked
Every healthcare organization is on an interoperability journey. But some organizations are further ahead than others. Why? Misconceptions about interoperability can derail an organization’s progress toward a connected healthcare ecosystem. Connecting the dots in your technology ecosystem begins with reframing these five misconceptions about interoperability that may be preventing your organization from moving ahead.
Patient referral leakage: Are health systems making it easy to do the right thing?
I recently spoke with a colleague about a large hospital client which is examining how they can reduce their patient referral leakage. By referral leakage, I mean patients who get primary or emergency care from a doctor at one health system who then seek specialty outpatient care from a clinician at a different health system. […]
Revenue cycle transformation: 3.4% increase in net revenue and still growing
A transformative engagement with Nordic helps Lawrence General Hospital achieve revenue goals. Lawrence General Hospital (LGH) faced a series of challenges with their revenue cycle operations. The private, non-profit, community hospital, which serves patients in the Merrimack Valley in Massachusetts, went live with a new electronic health record (EHR) system in May 2019. They were […]
What’s cloud got to do with it?
With the passage of the HITECH Act in 2009, the race to modernize the healthcare ecosystem began, and with it came the rapid adoption of electronic health records (EHRs) and increasing digital capabilities. Over the past thirteen years, as technologies have grown and evolved, the variety, velocity, and volume of data have grown exponentially. By […]
Elevating the power of the shared patient record
Data exchange exists on a continuum. At the most basic level, data exchange might mean a patient carries a physical CD of an X-ray from their PCP’s office to the orthopedic surgeon’s office and rehab clinic. It’s neither efficient nor patient-centered, but healthcare organizations still use this type of data exchange when there are no […]
Essential ephemera: The sad, over-too-quickly life of a wearable datum
A few months ago, I wrote about “homeless data.” I posited that as we continue to generate information about ourselves, we’ll quickly fill up electronic health records (EHRs) with petabytes of data, but precious little knowledge. Some obvious sources of this voluminous information are genomic data that are newly available from your friendly corner laboratory […]