Polishing your portal to empower patients
Many industries have made strategic investments in tools that provide their consumers with increased access, control, and convenience. Technology, travel, entertainment, and banking are examples of industries working diligently to provide the best possible experience. As a result, consumers have become accustomed to a certain level of accessibility and convenience.
Spelunking through the medical chart
Earlier this month, I had the privilege (honor? Thrill?) to attend the in-person annual physician IT leadership meeting organized by AMDIS. If you’re not aware of the group, the Association of Medical Directors of Information Services has traditionally been composed of CMIOs and now CHIOs, with a sprinkle of physicians who are CIOs thrown it. […]
Primary care is an essential part of a usable healthcare system
Last month, the National Academies of Sciences, Engineering, and Medicine published Implementing High Quality Primary Care: Rebuilding the Foundation of Health Care. This is an update of their 1996 report Primary Care: America’s Health in a New Era. (Both of these can be downloaded with a free account from the National Academies Press.) In this new book, the researchers acknowledge that […]
Evolution of Service Capture – Webinar Recording
An effective, efficient service capture process is integral to timely and accurate revenue recognition and reimbursement, which is especially critical as healthcare organizations look to recover from revenue shortfalls over the past year. Current, common practices may lead to missing reimbursable charges on services you are already performing – causing negative impacts on the financial […]
Informational parity is the key to better value-based care agreements
The shift from fee-for-service to value has made slow progress for the last two decades, and over time value-based care (VBC) has gone from the buzzword of the day to a term that prompts eye rolls in some circles. Frustrations abound as payers and providers both actively work to put patients at the center of […]
Get to know Nordic
Nordic connects people, data, and technology to create a healthier world. Want to learn more? Watch the video below.
Patient identifiers: A solution whose time has come
Last month, Nordic joined prominent healthcare systems, physician groups, and healthcare information technology (HIT) vendors to sign onto CHIME-sponsored letters to Senate and House leaders regarding support for patient identification tools in the United States. To understand why such a letter was necessary, it’s important to appreciate how we got here.
Healthtech Consultants: Your guide to seamless MEDITECH solutions
From clinical adoption to efficient care delivery, there’s a lot riding on your MEDITECH project. Avoid worrying about your project’s ‘what ifs’ and start driving results with Healthtech Consultants. With over 35 years of experience in the MEDITECH space, we’re one of Canada’s leading healthcare IT and IM consulting firms. And now, alongside out team […]
CHIME Spring Forum thoughts: Create great user experiences for all the users
I attended CHIME’s Spring Forum last week. Much like the ONC’s 2021 Annual Meeting last month, it was all virtual, so while I enjoyed the opportunity to hear from healthcare IT leaders across the world, I was disappointed that I couldn’t spend $7 and 20 minutes of my time for a lukewarm cup of Starbuck’s coffee. […]
Unpopular opinion: Social distancing is the best thing to happen to EHR training
The social distancing requirements that came with the COVID-19 pandemic have been difficult for every aspect of healthcare – both delivery and operations. Training programs all over the world, an essential part of ensuring physician and patient connection, had to shift how their offerings were delivered to continue empowering end users to efficiently use technology. […]