Healthcare is betting on the wrong AI: Here’s the one that actually improves outcomes
The healthcare industry has fallen in love with the idea that generative AI can solve difficult human problems simply by talking at the humans. Many health system strategy documents now include a line about deploying chatbots for mental health, treatment adherence, or behavior change, as if cognitive reframing is something that can be downloaded from […]
AI readiness isn’t a new challenge — it’s a familiar one
This article was originally published on Becker’s Healthcare.
Beyond the sandbox: Building real infrastructure for clinician-led innovation
In a recent LinkedIn post, Dr. Stephon Proctor shares a refreshingly candid reflection on how he was able to create innovative electronic health record (EHR) applications like CHIPPER and ORCA. While he brings technical chops to the table as a self-described “full-stack informaticist,” he emphasizes that his success was less about personal brilliance and more […]
Application portfolio management: What healthcare leaders should think about before M&A activity begins
This article as originally published on Becker’s Healthcare.
AI isn’t coming for your job: It’s coming for your workflow
There’s a moment in every physician executive’s career when a new technology is pitched as “transformative.” Most of us have learned to smile politely and wait for the inevitable disappointment. But every so often, something comes along that doesn’t just promise transformation; it quietly delivers it. The recent OpenAI article on Penda Health’s AI clinical […]
Why healthcare IT managed services should be in your 2026 budget
Explore how IT managed services can help health systems navigate Medicaid cuts, stabilize costs, and maximize ROI in 2026.
Babies aren’t born with cell phones; your EHR didn’t get the memo.
Babies don’t arrive with mobile phones … yet. Still, many electronic health records (EHRs) dutifully store a “patient phone number” for newborns and carry that fiction forward for years. It seems harmless (and often is) until the 12th birthday rolls around, a portal invitation is sent to that long-standing number, and adolescent confidentiality gets flattened […]
EHR Implementation: The need for strong governance and effective, knowledge-based planning
How difficult is it to implement an electronic health record (EHR) system? With a number of quality EHR software options to choose from and a smart and capable internal team, it should be as easy as choosing a software vendor then setting out and following an implementation plan, right?
2025’s healthcare imperative: merge innovation and human-centered strategies to improve access
As we move into 2025, “access to care” has become a significant challenge for healthcare leaders across the United States. The buzz around artificial intelligence (AI) and digital innovation remains. Still, the conversation is shifting to a more foundational issue: how to ensure patients can actually receive the care they need. This isn’t a problem […]
Unlocking the value of IT in healthcare
Amid ongoing pressure on resources, many health system leaders are constantly searching for opportunities to reduce costs and increase operational efficiency. Less than 20 years ago, only a quarter of U.S. hospitals had a health IT platform. Now, healthcare organizations spend $300 billion annually on software and software implementation, amounting to nearly 8% of all […]