Can AI be a teammate? Human-centered strategies for health IT leaders
Although clinician burnout is commonly viewed as a workforce challenge, it’s also a patient safety risk with system-wide consequences. As a registered nurse and health IT consultant, I’ve worked closely with healthcare leaders on clinical optimization, strategic planning, and change management, and I’ve seen how emotional exhaustion and inefficient workflows lead to near misses, delayed […]
Stop designing for everyone: How personas improve healthcare technology
Let’s start with a confession: many electronic health record (EHR) configurations are designed for a mythical creature known as “the average physician.” This elusive being is somehow a pediatrician, a trauma surgeon, and a hospitalist all at once. They document quickly, never complain, and love every alert that pops up. Unfortunately, this creature doesn’t exist. […]
How identity-first security strengthens healthcare cyber defense
For healthcare leaders, cybersecurity has evolved from a siloed IT concern to a strategic imperative tied directly to patient safety, care continuity, and financial sustainability. As threats grow more sophisticated, leveraging social engineering, impersonation, and even deepfakes, identity has emerged as a frontline of defense.
Epic, AI, and the new era of health IT: what leaders need to know
This article was originally published on Becker’s Healthcare.
Healthcare is betting on the wrong AI: Here’s the one that actually improves outcomes
The healthcare industry has fallen in love with the idea that generative AI can solve difficult human problems simply by talking at the humans. Many health system strategy documents now include a line about deploying chatbots for mental health, treatment adherence, or behavior change, as if cognitive reframing is something that can be downloaded from […]
AI readiness isn’t a new challenge — it’s a familiar one
This article was originally published on Becker’s Healthcare.
Beyond the sandbox: Building real infrastructure for clinician-led innovation
In a recent LinkedIn post, Dr. Stephon Proctor shares a refreshingly candid reflection on how he was able to create innovative electronic health record (EHR) applications like CHIPPER and ORCA. While he brings technical chops to the table as a self-described “full-stack informaticist,” he emphasizes that his success was less about personal brilliance and more […]
Application portfolio management: What healthcare leaders should think about before M&A activity begins
This article as originally published on Becker’s Healthcare.
AI isn’t coming for your job: It’s coming for your workflow
There’s a moment in every physician executive’s career when a new technology is pitched as “transformative.” Most of us have learned to smile politely and wait for the inevitable disappointment. But every so often, something comes along that doesn’t just promise transformation; it quietly delivers it. The recent OpenAI article on Penda Health’s AI clinical […]
Why healthcare IT managed services should be in your 2026 budget
Explore how IT managed services can help health systems navigate Medicaid cuts, stabilize costs, and maximize ROI in 2026.