Making Rounds: Turning data into insights with managed services [Podcast]

Historically, IT has been treated like a commodity — a necessary but relatively simple function of the business that runs in the background and keeps the lights on. A handful of managed service providers handled IT services for a wide array of businesses across multiple industries. But with little data optimization, healthcare systems were leaving insights […]
Designing for Health: Interview with Dr. Allison McCoy [Podcast]

Nothing is more important than placing, at the center of the design, the people who will be using the technologies being implemented. While new advancements in AI and predictive modeling are exciting, they won’t truly work unless the people who interact with them are involved in the building process. Incorporating physician feedback into the tools […]
Designing for Health: Interview with John Whalen, PHD

When it comes to human-centered design, we aren’t left guessing what might or might not work for the end user. The field of cognitive psychology offers rich insights into the way people think, feel, interact with, and make decisions within the environments in which they move. This research, combined with real-world observations, gives healthcare organizations insights into how to design experiences for caregivers and patients, as well […]
Designing for Health: Interview with Adam Wright, MD

Without open feedback from end users, any implementation will fall short of its full potential. The implementation of clinical decision support tools is no exception. Hands-on interaction with the intended audience will avoid designing for a theoretical user, not real humans using the tool. Designing with people in mind without falling prey to design-by-committee is challenging, but […]
Designing for Health: Interview with Chris McCarthy, Part 2 [Podcast]

When we think of innovation, we often gravitate towards new digital solutions. Even when well designed, the technology and workflows associated with it may create obstacles to efficiency (and the dreaded “workaround”). In certain use cases, analog, old-fashioned designs can be more powerful than new digital innovations. Whether digital or analog, incorporating human-centered design principles […]
Designing for Health: Interview with Dr. Archana Tedone [Podcast]

It’s no surprise that nurses bear some of the biggest burdens in our healthcare system. Heavy workloads, time pressures, and high stress are leading to dramatically increased levels of burnout and turnover, with these effects trickling down to patient outcomes. How can their everyday tools, processes, and workflows be better designed with their needs in […]
Making Rounds: Modernizing business intelligence for stronger data analysis [Podcast]

The amount of data generated continues to grow exponentially, with the volume of healthcare-related data estimated to reach more than 54 zettabytes worldwide by the year 2025. As The Big Squeeze continues, health systems are faced with a growing need to deliver excellent care more efficiently. Modernizing business intelligence (BI) capabilities and the advanced analytic […]
Designing for Health: Interview with Chris McCarthy [Podcast]

What comes to mind when you hear the word design? Probably clothing, sleek new tech, or maybe a vehicle. But design and design choices are a part of things we interact with every moment of the day. From the construction of roads and sidewalks to the curve of your fork, the small details that make […]
Making Rounds: The Big Squeeze in Healthcare [Podcast]

Labor woes, an EBIDTA crisis, a clinical tsunami, and disintermediation continue to put considerable pressure on healthcare systems; the Big Squeeze has only tightened its grip. As organizations look to move forward in a changed ecosystem, it’s critical to leverage people, data, and technology in new ways to freeze the squeeze and lean into this […]
Designing for Health: Interview with Memora Health’s Omar Nagji [Podcast]

Access to care and continuity of experience continue to be major issues for many patients. Though COVID-19 accelerated the implementation of virtual care solutions at many organizations, a lack of technological capability or other digital determinants of health (DDoH) continues to impact patients. As healthcare organizations look for solutions that meet the needs of their […]