Resource Type: Podcasts

Healthcare transformation, proven in practice

Head shot of Karim Jessa, MD

Much like the syrup that flows from its majestic maple trees, the pace of digital...

Decades after their introduction, EHR capabilities continue to expand. However, ease and functionality can still...

With generative AIs like ChatGPT, Dall-E, and Bard crossing the line into practical utility in...

Generative AI has been all over the news in recent months and is already making...

At this point, most U.S. health systems have adopted the use of electronic health records...

Companies like Starbucks, Chick-fil-A, and Culver’s consistently rank highest on guest satisfaction not simply because...

Historically, IT has been treated like a commodity — a necessary but relatively simple function...

Nothing is more important than placing, at the center of the design, the people who...

Head shot of Dr. John Whalen

When it comes to human-centered design, we aren’t left guessing what might or might not...

Head shot of Dr. Adam Wright

Without open feedback from end users, any implementation will fall short of its full potential....

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