The cord-cutter in your waiting room
In 2010, the cable TV industry convinced itself that cord-cutting was a millennial phase. Younger viewers were always going to experiment with new technology, but they would settle down and subscribe to cable like everyone else before them. Instead, the opposite happened. Gen Z never subscribed, and Millennials saw no reason to pay for three […]
Designing for Health: Interview with Edmund Siy, CITO BSMH and Alex Krinsky, CLEAR
Identity management in healthcare is more complex and more critical than ever. As health systems grow through mergers, expand digital access, and serve diverse user groups, traditional approaches to identity verification are no longer sufficient. In this episode, we explore how modern identity solutions are transforming both patient and provider experiences. From reducing friction in […]
Designing for Health: Interview with Stephanie Carreiro, MD
In this episode of Designing for Health, Craig Joseph sits down with Dr. Stephanie Carreiro, an emergency medicine physician and medical toxicologist at UMass Medical School, to explore how digital health tools can be thoughtfully designed to support people with substance use disorder. Dr. Carreiro shares her journey into toxicology and addiction research, and explains […]
Your delivery robot is fine. Your rollout may not be.
In 2022, two University of Tennessee students were charged with felony vandalism for picking up a Starship food delivery robot on campus and slamming it to the ground. The robot had done nothing more provocative than carry somebody’s burrito from point A to point B. UC Berkeley’s Kiwibot fleet has logged roughly 1,600 acts of […]
Designing for Health: Interview with Dione Rogers, RN
In this episode, Craig Joseph is joined by Dione Rogers, a registered nurse turned Chief Nursing Informatics Officer and digital transformation leader, Dione shares her unconventional career journey from a teenage nurse who didn’t want to work with computers to becoming a nationally recognized leader in nursing informatics. Through deeply human stories and practical examples, […]
Implementation has a playbook. De-implementation has a prayer.
We are reasonably good at adding things to clinical practice. New drug approved? We have pathways for that. New procedure shown to reduce mortality? Grand rounds, CME credits, order set update: done. The machinery of implementation, while imperfect, at least exists and is reasonably well understood. De-implementation is a different problem entirely, and we are not good at it. Not even […]
Designing for Health: Shan Liu, MD
In this episode, Dr. Craig Joseph sits down with Dr. Shan Liu, an emergency medicine physician at Massachusetts General Hospital and coauthor of a children’s book written with her daughter. The conversation spans Dr. Liu’s path into emergency medicine, the origin story behind her family’s deep connection to the invention of the modern respirator mask, […]
Designing for Health: Interview with Stephen B. Williams, MD, MBA, MS, FACS, FACHE
In this episode of Designing for Health, Nordic’s Chief Medical Officer Dr. Craig Joseph sits down with Stephen B. Williams. Urologist, urologic oncologist, and Associate Chief Medical Officer at the University of Texas Medical Branch (UTMB), to explore the evolving role of physicians in healthcare leadership. Dr. Williams shares his personal journey from clinical practice […]
We let billing define the medical record. AI gives us a chance to take it back.
A recent essay in JAMA by Benjamin Chin-Yee, MD, mourns the death of the dictated consult note; think the loss of narrative and the fading of clinical reasoning as a practiced art. It’s an elegant piece, and the instinct for grief is understandable. There was something real in the discipline that dictation required: the pause, the synthesis, the moment of committing to what you actually thought was […]
Designing for Health: Sarah Gebauer, MD [Podcast]
In this episode, Dr. Craig Joseph sits down with Sarah Gebauer whose career spans anesthesiology, palliative care, clinical informatics, consulting, and AI governance. Dr. Gebauer explains how her diverse background from strategy consulting at Bane lead her to national security AI evaluation. She also discusses her work of designing effective healthcare tools. On today’s episode […]