Be the butterfly: A people-focused approach to digital transformation

AI can make healthcare transformation faster. But faster isn’t always better. As healthcare organisations accelerate their digital transformation, there’s a growing temptation to automate, standardise and move straight to the build phase. But often, the most valuable approach is to slow down and focus on what matters most: improving how people work, and keeping patients […]
Designing for Health: What Healthcare Gets Wrong About Learning with Matt Hays, Ph.D.

On this episode of Designing for Health, Craig Joseph, MD is joined by Matt Hays, Ph.D., a learning scientist and cognitive science expert at Amplifire, to explore what decades of research reveal about how people really learn, retain information, and apply it in the real world. Drawing from evidence-based learning science, Matt challenges common assumptions […]
Epic is innovating faster than ever. How should health systems decide what matters most?

Overview Epic’s roadmap continues to expand across AI, analytics, operations, and ongoing services, creating more strategic decisions for healthcare organizations than ever before. While innovation remains important, many healthcare leaders are asking, what should we prioritize first? Success increasingly depends on identifying the initiatives most likely to deliver value, align with strategic goals, and be […]
From Electronic Patient Record (EPR) anxiety to digital confidence: What healthcare leaders need to get right

EPR programmes are often launched with clear ambition: safer care, better information, improved ways of working and a stronger digital foundation for the future. Yet the organisations that realise the greatest value understand early that success does not come from deploying a system alone. It comes from a clinically led digital transformation, delivered operationally, and […]
Your AI did not remove human judgment. It just relocated it.

Overview AI can improve accuracy and efficiency, but it does not eliminate human judgment. It changes where judgment happens. Drawing on lessons from soccer and healthcare AI, this article explores why healthcare leaders should focus not only on model performance, but also on the decisions AI leaves behind and the governance required to manage them. […]
Newfoundland & Labrador Health Services (NLHS) supporting a province-wide Epic transformation with ATE support

Healthtech, a Nordic Global company, partnered with Newfoundland & Labrador Health Services (NLHS) to support the successful transition to Epic across a geographically dispersed healthcare system. The engagement focused on maintaining operational continuity, preparing clinicians and community providers for new digital workflows, and ensuring effective adoption before, during, and after go-live. Prior to implementation, Healthtech […]
Designing for Health: Interview with Bimal Desai, MD

On this episode of Designing for Health, Dr. Craig Joseph is joined by Dr. Bimal Desai, Vice President and Chief Health Informatics Officer at Children’s Hospital of Philadelphia (CHOP). Together, they explore the implications of AI on medical education, clinical decision-making, and the future role of physicians. The conversation also examines strategies for integrating AI […]
The alert worked. Then nothing happened.

Overview Why do so many successful clinical decision support (CDS) initiatives fail to improve care? Using pediatric hypertension as a case study, this blog post explores how healthcare organizations often design alerts that identify problems but fail to define who is responsible for what happens next. It argues that better outcomes require systems, workflows, and […]
Designing for Health: Interview with Bill Sherman

In this episode of Designing for Health Nordic’s Chief Medical Officer, Dr. Craig Joseph sits down with thought leadership expert and author Bill Sherman to explore why some ideas gain traction while others never move beyond a conference presentation or journal article. Drawing from his new book, The Thought Leadership Handbook, Bill shares practical frameworks […]
Healthcare password resets are an identity security issue

Overview Password resets may seem like a routine IT support task, but in healthcare they are also an identity security challenge. Health systems must verify identity quickly enough to minimize clinician downtime while protecting PHI, meeting compliance requirements, and reducing social engineering risk. This blog post explores how stronger identity verification can help organizations improve […]