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Implementation has a playbook. De-implementation has a prayer.

We are reasonably good at adding things to clinical practice. New drug approved? We have pathways for that. New procedure shown to reduce mortality? Grand rounds, CME credits, order set update: done. The machinery of implementation, while imperfect, at least exists and is reasonably well understood.  De-implementation is a different problem entirely, and we are not good at it. Not even […]

Designing for Health: Shan Liu, MD

In this episode, Dr. Craig Joseph sits down with Dr. Shan Liu, an emergency medicine physician at Massachusetts General Hospital and coauthor of a children’s book written with her daughter. The conversation spans Dr. Liu’s path into emergency medicine, the origin story behind her family’s deep connection to the invention of the modern respirator mask, […]

Interview with Stephen B. Williams, MD, MBA, MS, FACS, FACHE

In this episode of Designing for Health, Nordic’s Chief Medical Officer Dr. Craig Joseph sits down with Stephen B. Williams. Urologist, urologic oncologist, and Associate Chief Medical Officer at the University of Texas Medical Branch (UTMB), to explore the evolving role of physicians in healthcare leadership. Dr. Williams shares his personal journey from clinical practice […]

We let billing define the medical record. AI gives us a chance to take it back.

A recent essay in JAMA by Benjamin Chin-Yee, MD, mourns the death of the dictated consult note; think the loss of narrative and the fading of clinical reasoning as a practiced art. It’s an elegant piece, and the instinct for grief is understandable. There was something real in the discipline that dictation required: the pause, the synthesis, the moment of committing to what you actually thought was […]

Why Nordic’s refreshed brand matters for healthcare IT leaders

Healthcare IT leaders are navigating one of the most demanding eras the industry has faced. Tight budgets, staffing constraints, cybersecurity threats, sprawling application portfolios, and the push to adopt AI responsibly are all hitting at once, while expectations for clinical quality, operational performance, and financial stability keep rising. At Nordic, we see that pressure up […]

What healthcare IT leaders need now and how we are responding

As I marked my first year as chief growth officer at Nordic, I took time to reflect on the conversations that shaped the past 12 months. Whether I was attending an industry event like HIMSS, VIVE, CHIME, or ACHE Congress, or meeting with leaders across their operational and clinical environments, the themes were remarkably consistent. Healthcare teams are carrying enormous responsibility, […]

Designing for Health: Sarah Gebauer, MD [Podcast]

In this episode, Dr. Craig Joseph sits down with Sarah Gebauer whose career spans anesthesiology, palliative care, clinical informatics, consulting, and AI governance. Dr. Gebauer explains how her diverse background from strategy consulting at Bane lead her to national security AI evaluation. She also discusses her work of designing effective healthcare tools. On today’s episode […]

HIMSS 2026: 6 priorities healthcare IT leaders should focus on next

HIMSS 2026 delivered no shortage of ideas, insights, demos, and bold predictions. Over a few days, we heard candid challenges, hard-won lessons, and real success stories from health systems of every size, alongside leaders across government, academia, nonprofits, and the private sector working at the forefront of AI, data, and cybersecurity.  For healthcare IT leaders, […]

We optimized the medical record for everything… except medicine

Bryan Vartabedian recently wrote a sharp piece naming something clinicians have felt for years but rarely articulate clearly: much of what lives in the medical record looks professional, sounds plausible, and contributes very little to patient care. He called it medical slop. The term fits. Slop isn’t new. What’s new is the speed, scale, and […]

Interview with Michael Hallsworth, PHD and Meredith Jones [Podcast]

In this episode Michael Hallsworth discusses the ideas behind his recent book, The Hypocrisy Trap, and explains why hypocrisy might not be as straightforward, or as bad as, we think. Meredith Jones shares practical tools rooted in behavioral science that help clinicians and public health professionals have more constructive conversations with patients. On today’s episode […]