Designing for Health: Interview with Stacie Stoner, SVP of Operations CareTalk Health
Healthcare has made significant investments in digital tools and virtual care, yet many patients still encounter unnecessary complexity when trying to access care, complete preventive screenings, or navigate the healthcare system. As organizations work to improve outcomes and engagement, there is growing recognition that delivering better care requires more than technology alone it requires intentionally […]
What Black Book’s No. 1 ranking reveals about EHR optimization
Overview Healthcare organizations are under growing pressure to strengthen financial and operational performance, expand capacity, improve patient experience, and deliver measurable value from their technology investments. Drawing on more than 20 years of experience supporting health systems, Katherine Sager, President of Healthcare Enterprise Services at Nordic, shares six opportunities to unlock more value from existing […]
Epic Cogito migration from Oracle to SQL Server: why reporting risk is higher than expected
Overview Epic will end support for Oracle-based Cogito after 2027, requiring migration to SQL Server. This is not just a database migration. Health systems must migrate complex reporting logic, dependencies, and workflows built over years. The biggest risks are reporting disruption and limited visibility into current environments. Organizations that start early can reduce risk and […]
You can’t nudge your way out of a clinical judgment problem
Overview Healthcare organizations have spent years improving clinician behavior through nudges such as alerts, defaults, and other forms of choice architecture. A new JAMA study suggests that some clinical challenges are judgment problems, not just workflow problems, and that targeted training can improve physician decision making at scale. For healthcare leaders, the key question may […]
Nordic ranked No. 1 overall by Black Book in 2026 healthcare IT consulting and advisory report
MADISON, Wis., – July 08, 2026 – Nordic®, a global health and technology consulting company, has been ranked No. 1 overall in Black Book Market Research’s 2026 Healthcare IT Consulting & Advisory Services report for EHR Optimization, Workflow Redesign & Selective Implementation. Based on direct feedback from 620 healthcare executives representing 145 provider organizations, Nordic earned the highest overall […]
Designing for Health: Interview with Robert Slepin CDO & SVP, SE Health
In this episode, Craig Joseph sits down with Robert Slepin, Chief Digital Officer at SE Health, to explore lessons learned from a decades-long healthcare leadership career spanning vendor organizations, provider systems, academic medical centers, and international healthcare environments. Drawing on experience as a CDO, program leader, and advisor, Robert shares practical insights on navigating complex […]
Designing for Health: Interview with Bonnie Hartstein Shweiki, MD
In this episode, Dr. Bonnie Hartstein Shweiki shares how an unconventional career path from military service to pediatric emergency medicine and healthcare leadership shaped her approach to quality, safety, and system design. Drawing on her experience leading large-scale transformation in military medicine, she explores how frustration can fuel innovation, why culture matters more than policy, […]
Your health system is a house of brands
Procter & Gamble runs more than sixty consumer brands: Tide, Pampers, Gillette, Crest. Each has its own manager, its own strategy, and its own profit-and-loss statement. The title “manager of P&G’s reputation” does not exist, and anyone who proposed collapsing sixty brands under one manager, one budget, and one quarterly dashboard would be cleaning out […]
Nordic appoints Alicia Harkness as CEO
MADISON, Wis., – June 11, 2026 – Nordic®, a global health technology and consulting firm, today announced the appointment of Alicia Harkness as CEO effective June 15. Harkness will lead Nordic as the organization continues advancing as healthcare’s trusted, strategic partner, helping organizations leverage the power of their technology to navigate complex clinical, operational, and […]
Designing for Health: Interview with Sarah Hanbridge, RN
In this episode, Sarah Hanbridge shares her journey from bedside nursing in the early 1990s to leading large-scale digital transformation across the NHS. She explores how clinical frustration sparked innovation, why data visualization became a turning point for operational change, and how collaboration not technology alone drives meaningful outcomes. From pioneering digital control rooms with […]