What healthcare IT leaders are reading, watching, and listening to right now

Overview Eight healthcare leaders share the articles, podcasts, case studies, research, and other content shaping their thinking on AI, data, patient access, financial sustainability, and connected care. Eight healthcare leaders share the articles, podcasts, case studies, research, and other content shaping their thinking on AI, data, patient access, financial sustainability, and connected care. Healthcare organizations are […]
Workday 2026R2: What healthcare leaders should prioritize first

Key takeaways Workday 2026R2 offers healthcare organizations new ways to improve workforce support, financial insight, automation, and enterprise governance. Readiness should guide adoption so leaders can prioritize capabilities that align to strategy, operational needs, and measurable outcomes. HR, finance, and IT leaders should evaluate the release through their own priorities while aligning around data quality, […]
5 key themes shaping the future of the EHR experience

Discussions at last week’s KLAS Arch Collaborative Learning Summit 2026 made one thing clear: improving the EHR experience requires equal attention to technology, people, and process. Nordic attendees joined peers from across the industry to exchange lessons learned, explore emerging trends, and discuss what’s next for healthcare. Here are some themes that resonated throughout the […]
Nordic expands global team with new delivery capabilities to accelerate healthcare AI, analytics, managed services, and Epic support

MADISON, Wis., – August 5, 2026 – Nordic®, a global healthcare IT consulting firm, announced the opening of a new delivery facility in Mexico as part of its continued global expansion. The new location strengthens Nordic’s ability to support complex technology and transformation initiatives by expanding its global delivery footprint and increasing access to highly […]
Designing for Health: Interview with Bart Kaczmarek, MD

Primary care physicians are facing growing demands to improve patient access, reduce administrative burden, and maintain high-quality care, all while navigating workforce shortages and increasing complexity. As healthcare organizations search for solutions, many are turning to technology. But sometimes the biggest gains come from redesigning workflows, empowering care teams, and eliminating inefficiencies that have become […]
Healthcare AI readiness: the 4 foundations that drive adoption, ROI, and long-term success

Overview Healthcare organizations are investing heavily in AI, but technology alone won’t deliver results. Organizations that realize the greatest value from AI have already established strong processes, engaged users, and a workforce prepared to adapt to change. This article explores four foundational capabilities that help healthcare leaders strengthen AI readiness and maximize long-term ROI. Key […]
What a football stadium taught me about reducing patient frustration

Overview What can healthcare leaders learn from a World Cup stadium? Quite a bit. Using Mass General Brigham’s ambulatory center at Patriot Place as an example, this article explores why patients often care as much about certainty as speed. The lesson isn’t to build more amenities. It’s to reduce uncertainty through better location strategy, clearer […]
Designing for Health: Interview with Stacie Stoner, SVP of Operations CareTalk Health

Healthcare has made significant investments in digital tools and virtual care, yet many patients still encounter unnecessary complexity when trying to access care, complete preventive screenings, or navigate the healthcare system. As organizations work to improve outcomes and engagement, there is growing recognition that delivering better care requires more than technology alone it requires intentionally […]
What Black Book’s No. 1 ranking reveals about EHR optimization

Overview Healthcare organizations are under growing pressure to strengthen financial and operational performance, expand capacity, improve patient experience, and deliver measurable value from their technology investments. Drawing on more than 20 years of experience supporting health systems, Katherine Sager, President of Healthcare Enterprise Services at Nordic, shares six opportunities to unlock more value from existing […]
Epic Cogito migration from Oracle to SQL Server: why reporting risk is higher than expected

Overview Epic will end support for Oracle-based Cogito after 2027, requiring migration to SQL Server. This is not just a database migration. Health systems must migrate complex reporting logic, dependencies, and workflows built over years. The biggest risks are reporting disruption and limited visibility into current environments. Organizations that start early can reduce risk and […]